Privacy Policy
Last updated: March 1, 2026
1. Introduction
Traivis.app ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility tracking service.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and billing information necessary to provide our services.
Usage Data
We automatically collect information about how you interact with our service, including pages viewed, features used, and time spent on the platform.
Brand and Competitor Data
We collect the brand names and competitor information you provide for tracking purposes. This data is used solely to deliver our AI visibility monitoring services.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as payment processing and data hosting.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or export your data. Contact us to exercise these rights.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@traivis.app.